www.embraved.co — Embraved
Terms & Conditions
These Terms & Conditions (“Terms”) govern all access to and use of the website, products, and services offered by Embraved a Virginia-registered business with its principal place of business in the Commonwealth of Virginia (“Embraved,” “we,” “us,” or “our”).
Please read these Terms carefully and in their entirety before using www.embraved.co (hereinafter referred to as the “Site”). By accessing our website, placing an order, or purchasing products, you agree to be legally bound by these Terms.
IMPORTANT NOTES:
By using the Site in any capacity, you voluntarily agree to these Terms & Conditions. You must be at least 13 years old to use or browse the Site. You must be at least 18 years old to make any purchase. If you do not meet these age requirements, or do not agree to these Terms, please STOP and do not use this Site. Questions? Contact us at connect@embraved.co.
These Terms contain an Arbitration Clause (Section 34) that requires disputes to be resolved through binding arbitration. By agreeing to these Terms, you voluntarily waive your right to a jury trial.
DEFINITIONS
“Company”, “We”, “Our”, or “Us” means Embraved (FundRaiz LLC) and our website, www.embraved.co.
“Content” means any and all written, visual, video, or audio information contained on the Site, including but not limited to emails, blog posts, graphics, newsletters, designs, documents, information, templates, and materials.
“Personal Information” means information that can identify, contact, or locate a person, including name, address, email address, telephone number, payment or credit card information, business name, artwork, logos, or text submitted for engraving, and site behavior.
“Products & Services” means www.embraved.co, Content, email list/newsletters, social media posts, blog posts, custom engraving services, personalized gifts, merchandise, and retail goods available on the Site.
“Site” means www.embraved.co and all associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
1. PRODUCTS & SERVICES
Embraved is an authorized retailer of all products offered on www.embraved.co. All items sold through the Site are sourced, produced, or fulfilled by Embraved or its approved suppliers and are offered in full compliance with applicable laws and regulations.
Additionally, Embraved designs, produces, and sells:
• Original proprietary product lines.
• Custom laser-engraved and made-to-order goods.
• Personalized merchandise using customer-provided content.
Unless explicitly stated, all products are customized or produced on demand. All Embraved-created designs remain the exclusive intellectual property of Embraved (FundRaiz LLC).
2. CUSTOM, MADE-TO-ORDER & FINAL SALE PRODUCTS
All customized, engraved, or Embraved-branded products are final sale.
Orders may not be canceled, modified, or refunded once production begins. Approval of proofs or mockups constitutes final authorization. Embraved is not responsible for errors approved by the customer.
By submitting an order for a custom or made-to-order product, you confirm that all submitted details — including names, dates, spellings, and designs — are correct.
3. NATURAL MATERIAL VARIATIONS
Variations in grain, color, engraving depth, or contrast are inherent characteristics of natural materials and are not defects.
4. BILLING & ORDER ELIGIBILITY
Customers must have a valid U.S. billing and shipping address to complete a purchase. Embraved reserves the right to refuse or cancel orders that do not meet this requirement.
5. ORDER ISSUES & CLAIMS
Orders must be inspected upon delivery. Claims must be submitted within 10 days of receipt, with photographic evidence.Remedies are limited to repair, replacement, or refund at Embraved’s sole discretion.
6. SHIPPING & RISK OF LOSS
Shipping timelines are estimates only and are not guaranteed. Risk of loss transfers to the customer upon carrier acceptance, to the extent permitted by law. Customers are responsible for all applicable shipping costs.
7. TAXES
Customers are responsible for all applicable taxes. Virginia sales tax is collected where required by law.
8. CUSTOMER ARTWORK & CONTENT
By submitting content — including artwork, logos, text, or designs for engraving — you represent that you own or are fully authorized to use such content. You agree to indemnify and hold harmless Embraved from any and all claims, damages, or liability arising from alleged infringement of third-party intellectual property rights.
Embraved reserves the right to refuse any order that contains content that is unlawful, infringing, offensive, or inconsistent with our values.
By commenting on the Site or submitting documents via contact form, email, or social media, you represent that you are the lawful owner of said content and grant us a license to use your submissions as they relate to our business purposes.
9. INTELLECTUAL PROPERTY OWNERSHIP
All Embraved-created content — including designs, branding, text, photography, and layouts — is protected under U.S. copyright and trademark law. Customization does not transfer ownership of any underlying designs.
The Site and its Content are intellectual property solely owned by Embraved. Any violations of these Terms will be legally pursued to the fullest extent permitted by law.
10. OUR LIMITED LICENSE TO YOU
By viewing, accessing, or purchasing from the Site, you are considered our Limited Licensee. You acknowledge that the Site, Products, and Services represent a significant investment of time, money, and expertise. You may not use the Site, Products, or Services in any manner that is unauthorized, improper, or in violation of these Terms, our Privacy Policy, or U.S. intellectual property laws, unless authorized by us in writing beforehand.
11. SITE RULES
By using the Site and/or making any purchase, you agree not to:
• Abuse or harass any person through or on the Site.
• Post or transmit obscene, offensive, libelous, defamatory, pornographic, or abusive content, or content that infringes our intellectual property rights or those of any third party.
• Use the Site in any way that violates any law of the United States or the jurisdiction in which you use the Site.
• Post or transmit spam or unwanted, unsolicited content.
• Copy, download, share, or transmit our intellectual property in any way that infringes on our rights.
• Submit artwork, logos, or designs for engraving that you do not own or are not authorized to use. You are solely responsible for ensuring you hold all necessary rights and permissions for any content submitted.
12. PURCHASE & ACCESS TERMS
You agree that you cannot distribute, copy, forward, or share any material prohibited by these Terms. You agree to take all necessary steps to prevent inadvertent sharing or distribution of such materials, including protecting any account credentials. Any violations will be legally pursued to the fullest extent permitted by law.
13. SHARING THE SITE & ITS CONTENT
You must request and receive written permission by email at connect@embraved.co before sharing our Site and its Content for commercial purposes. You may share the Site for personal purposes, but must link directly to the Site and give us full credit. You may not imply or represent that the Site or its Content are yours, or that you created or are associated with Embraved (FundRaiz LLC).
14. PAYMENT & PURCHASES
Payments are processed through secure third-party payment processors. Embraved does not store full payment card details. By purchasing, you give Embraved permission to charge your selected payment method. You will receive an electronic receipt following your purchase.
If your payment method fails or is declined, fulfillment will be suspended. You remain responsible for the full cost of your purchase regardless of payment failure.
We do not accept chargebacks. If a chargeback is placed on any purchase, we reserve the right to report the incident to major credit reporting agencies, which could negatively affect your credit score.
Payment processing companies maintain separate privacy policies and practices. We are not responsible for the policies of payment processors or for circumstances beyond our control that may compromise your payment method.
15. OUR REFUND POLICY
Refunds will not be issued for custom engraving orders already in production or completed, or for personalized products already purchased. All customized, engraved, or made-to-order products are final sale. Embraved is not responsible for errors in customer-approved proofs or mockups.
For any product claims, see Section 5 (Order Issues & Claims). If you have questions or concerns, please email us at connect@embraved.co.
Note: (a) your cancellation window for non-personalized/standard orders, and (b) your specific policy if a product arrives damaged or defective beyond the 10-day claim window.
16. SUSTAINABILITY REPRESENTATIONS
Environmental descriptors are based on supplier information and material characteristics and are informational only, in compliance with FTC Green Guides. Sustainability attributes may change without notice.
17. CHARITABLE CONTRIBUTIONS
Embraved donates 10% of net profits, at its sole discretion, to charitable organizations or causes. Donations:
• Are not tied to individual purchases
• May change without notice
• Create no customer rights or guarantees
18. RESPECT & INCLUSION POLICY
We reserve the right to refuse service to any individual engaging in harassment, hate speech, discrimination, or abusive conduct toward our team, customers, or community.
19. PRODUCT SAFETY & USE DISCLAIMER
Products are intended for general consumer use unless explicitly stated.
Unless clearly labeled otherwise, products are not intended for children under 13 years of age.
Food-contact items require proper care and maintenance by the customer.
20. CPSIA DISCLAIMER
Embraved does not market children’s products unless expressly stated in writing. CPSIA compliance is not guaranteed unless explicitly provided in the product documentation.
21. DISCLAIMER
By using the Site, you understand that we are a retail and custom engraving and personalized gifts company. We are not an attorney, CPA, accountant, or financial advisor. You should consult a qualified professional for legal, financial, or business advice. Our Content is for informational purposes only and is not a substitute for professional advice.
22. NO WARRANTIES, GUARANTEES, OR REPRESENTATIONS
We do not offer any warranties of any kind regarding the Site, Products, or Services. The Site, Products, and Services are offered “AS IS” and without warranties, neither express nor implied, to the extent permitted by law.
23. NO CLAIMS MADE REGARDING RESULTS
Any testimonials, statements, or examples used by us are illustrative only. They are not guarantees that you will experience the same results. Each client and their circumstances are unique.
24. ERRORS & OMISSIONS
Every effort is made to provide accurate, up-to-date information on the Site and through our services. However, Embraved cannot warrant or guarantee that all information is free from errors at all times. You should do your due diligence and consult a professional where appropriate.
25. YOUR RELEASE OF US
By using the Site or purchasing from Embraved, you agree to release, forgive, and forever discharge Embraved, its subsidiaries, employees, agents, contractors, and affiliates from any and all claims, suits, actions, charges, demands, liabilities, damages, judgments, and costs, whether known or unknown, both legal and equitable.
26. LIMITATION OF LIABILITY
Embraved is not responsible or liable in any way for damages you receive directly or indirectly from your use or purchase from the Site, Products, or Services. Liability is limited to the amount paid for the specific product or service giving rise to the claim. Notwithstanding anything to the contrary, your sole and exclusive remedy for negligence, failure to perform, or breach by us shall be a refund of the amount paid for such product or service. IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES.
27. DEFENSE & INDEMNIFICATION
You agree to indemnify Embraved from claims arising from misuse, customer content, or violations of these Terms. You shall at all times indemnify, defend, and hold harmless Embraved and all of its shareholders, officers, members, affiliates, contractors, subcontractors, directors, assignees, employees, and licensees from and against all losses, damages, injuries, delays, lost profits, and expenses arising out of: (a) your breach of these Terms or our Privacy Policy; (b) your submitted content; (c) your misuse of the Site, Products, or Services; or (d) any alleged negligence said to have been committed by us.
28. TERMINATION OF YOUR USE
At our sole discretion, we may terminate your access to the Site, Products, or Services if you abuse, violate, or breach any of these Terms, our Privacy Policy, or any other terms to which you have agreed.
29. ENTIRE AGREEMENT
These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and us with respect to the Site, Products, and Services. They supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
30. SEVERABILITY
The provisions of these Terms & Conditions are severable. The invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision. If any paragraph, section, subsection, sentence, or clause is rendered illegal, invalid, or unenforceable, such finding shall have no effect on these Terms as a whole.
31. LINKS TO THIRD-PARTY OR EXTERNAL WEBSITES
The Site may contain links to third-party websites. We are not liable for information contained on or within those sites, how they handle your personal information, or any information you provide to them. You are responsible for reviewing and agreeing to the privacy policies and terms of any external website you visit.
32. CHANGES TO THESE TERMS & CONDITIONS
We reserve the right to change, amend, or otherwise alter these Terms at any time. When changes are made, we will update the “Last Updated” date at the top of this page. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.
33. YOUR PRIVACY & SECURITY ON THE SITE
Please read our Privacy Policy, which is incorporated into and made a part of these Terms, for a full explanation of how we collect, use, and protect your personal information.
34. ARBITRATION CLAUSE
USER’S DECISION: Binding arbitration with the AAA applies. Both parties waive the right to court and jury trial.
If you have any complaint or issue arising from use of the Site or Embraved’s Products and Services, please contact us directly first at connect@embraved.co.
If we are unable to amicably resolve your dispute, you and Embraved agree to submit the dispute to binding arbitration with the American Arbitration Association (“AAA”), before a mutually agreed upon arbitrator, in accordance with AAA rules.
By agreeing to this clause, you waive your right to a jury trial in court, which would otherwise be available to you. Should any arbitration hearing be held, it shall be held within 50 miles of Alexandria, Virginia.
If an award and judgment is made, it will be binding and entered in a court in the State of Virginia. The only award that may be issued is a refund of any payment made to Embraved for the applicable product or service. You are not permitted to seek additional damages, including consequential or punitive damages.
35. CONSENT TO GOVERNING LAW
These Terms are governed by the laws of the Commonwealth of Virginia.
36. CONSENT TO JURISDICTION
You irrevocably consent to the exclusive jurisdiction and venue of any Federal Court in the United States District Court for the District of Virginia or a state court located within the State of Virginia in connection with any matter arising out of these Terms, our Privacy Policy, or your use or purchase from the Site, Products, or Services.
37. CONSENT TO SERVICE
You irrevocably agree that process may be served on you in any manner authorized by the laws of the State of Virginia, and you waive any objection to service of process under Virginia law.
38. CONTACT
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Website: www.embraved.co (see contact form)
Email: connect@embraved.co
Mailing Address: 215 N Payne St, Alexandria, Virginia 22314
Updated on April 2, 2026